Privacy Policy

Last updated: August 18, 2025

Introduction

iocelienesi respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our financial planning services.

Information We Collect

We collect information you provide directly to us and information gathered automatically through your use of our services:

  • Contact details (name, email, phone, address)
  • Financial information relevant to planning services
  • Communication preferences and interaction history
  • Website usage data and technical information

How We Use Your Information

We use your personal information for the following purposes:

  • Providing financial planning services and consultations
  • Communicating about your account and services
  • Improving our services and user experience
  • Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following lawful grounds:

Primary Legal Basis:: We process your data on the basis of consent and legitimate interest.

Data Sharing and Disclosure

We may share your information in limited circumstances:

  • With service providers who assist in delivering our services
  • When required by law or legal process
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

You have several rights regarding your personal information:

  • Access - Request copies of your personal data
  • Rectification - Correct inaccurate or incomplete information
  • Erasure - Request deletion of your personal data
  • Portability - Request transfer of your data
  • Objection - Object to certain types of processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us understand how you use our services and improve functionality.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Retention periods vary based on the type of information and applicable regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without appropriate parental consent.

Changes to Privacy Policy

We may update this privacy policy from time to time. Material changes will be communicated through appropriate channels, including website notifications or email updates.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us using the information provided below.

Company:: iocelienesi

Email:: contact@iocelienesi.com

Phone:: +61 930-907-298

Address:: 123 Collins Street, Melbourne VIC 3000